Job Description

Key Responsibilities:

• Receive/Cater inbound calls to promote the product/service.
• Correspond with customers, track and resolve any issues regarding product/service.
• Ensure customer follow-up all the time
• Handle customer needs and requirements
• Respond and resolve customer inquiries
• Identify Rapport Building Opportunities

Job Specification:

• O Levels/Matric or above
• Excellent command of English
• Excellent communication
• Flexibility
  
• Adaptability