Job Description

Benchmark is an architectural firm looking for competent CSR who will be responsible to manage operations of architectural nature.

We are looking forward to who can work with flexible hours/could manage the night shift. Please consider all terms and conditions before applying. Responsibilities:

• Build sustainable relationships, interactive communication and trust with customer.
• Provide accurate, valid and complete information by using the right system
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Resolve customer complaints via, email, or social media
• Act as the company mediator
• Providing day to day reports to operations and management Departments

Requirements

• Bachelors Degree in any good Discipline.
• Proficiency in English
• Good Communication Skills
• Able to deal with Foreign Clients
• Ability to type/chat in English without any error
• Good Managing Skills
• Ability to complete tasks in time
• Manage day to day flow of operations with team
• Hourly Reporting
• Salary Range: Market Competitive