Customer Service Representative

  • Customer Service
  • Full time
  • 4 months ago
  • Lahore

Job Information

  • icon
    Salary PKR 20,000-30,000 / Month
  • icon
    Shift Night
  • icon
    No. of Openings 3 openings
  • icon
    Job Level : Senior
  • icon
    Job Experience : Fresh
  • icon
    Job Qualifications Bachelor

Job Description

We are looking for a Customer Support Specialist to assist our customers when using our services.
Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities.
To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software.
Responsibilities:

  • Respond to customer queries in a timely and accurate way, via email or chat.
  • Identify customer needs and help customers via email.

Requirements

  • Experience as a Customer Support Specialist or similar CS role will be preferred however fresh candidates may also apply.
  • Familiarity with any help desk software and support tools will be preferred.
  • Understanding of how CRM systems work.
  • Excellent communication and problem-solving skills.
  • Multi-tasking abilities
  • Patience when handling tough cases

NOTE: It is an OFFICE-based job. Written & verbal English must be good.
Timings: Night Shift (Sunday & Monday Off)

Job Expired
Job alerts

Receive emails for the latest jobs matching your search criteria

Job Summary
Job PostedFeb 10, 2022
Job SectorPrivate
Job CategoryCustomer Service
Job TypeFull time
Job LevelSenior
Job CompanyMoizzo Tech.
Job LocationLahore
Job ExperinceFresh
Job SalaryPKR 20,000-30,000 / Month
Job QualificationBachelor
No of Openings3 openings
Job DaedlineMarch 31, 2022
Job Expired

Any Comments or Question Regarding This Job?

    Uploading