Job Description

Customer support officer required for Bahria Lahore Branch.

Accommodation can be provided to the candidate if required.

Responsibilities:

• As a Customer Support Officer, you will be carrying out the following responsibilities for our company:

• Reach out to potential and existing customers to provide assistance

• Monitoring customer complaints on social media

• Informing customers about new functionalities and features

• Responding to customer queries in an accurate and timely way

• Following up with clients to make sure their issues.Answer customer inquiries via phone, email, and in-person

• Update customer records in the system, including notes about interactions.