Customer Support Representative

  • Customer Service
  • Full time
  • 2 weeks ago
  • Faisalabad

Job Information

  • icon
    Salary PKR 20,000-30,000 / Month
  • icon
    Shift Morning
  • icon
    No. of Openings 2 openings
  • icon
    Job Level : Officer
  • icon
    Job Experience : 1 year
  • icon
    Job Qualifications Bachelor

Job Description

Job Description

Customer Service Representative Job Description

We are hiring a Customer Service Representative to manage customer queries and complaints.

Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through phone calls.
  • Acknowledging and resolving customer complaints.
  • Knowing about company policies so that you can answer questions.
  • Keeping records of customer interactions and complaints.
  • Ensure customer satisfaction and provide professional customer support.
  • Have ability to respond Emails.

Requirements:

  • Minimum education requirement is graduation.
  • Ability to remain professional and courteous with customers at all times.
  • Ability to stay calm when customers are stressed or upset.
  • Must have computer skills
  • Experience working with customer support.
  • Excellent verbal and written communication skills
Job alerts

Receive emails for the latest jobs matching your search criteria

Uploading