Customer Support Representative

  • Customer Service
  • Full time
  • 2 months ago
  • Karachi

Job Information

  • icon
    Salary PKR 30,000-40,000 / Month
  • icon
    Shift Morning
  • icon
    No. of Openings 3 openings
  • icon
    Job Level : Executive
  • icon
    Job Experience : 1 year
  • icon
    Job Qualifications Bachelor

Job Description

Customer Support Representative

We are looking for Customer Support Representative to join our team. The major responsibilities are as follows:

RESPONSIBILITIES:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Experience:

Minimum 1 year.

SHIFT:

MORNING

Job alerts

Receive emails for the latest jobs matching your search criteria

Uploading