Customer Support Representative

  • Customer Service
  • Full time
  • 10 months ago
  • Karachi

Job Information

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    Salary PKR 30,000-40,000 / Month
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    Shift Morning
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    No. of Openings 3 openings
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    Job Level : Executive
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    Job Experience : 1 year
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    Job Qualifications Bachelor

Job Description

Customer Support Representative

We are looking for Customer Support Representative to join our team. The major responsibilities are as follows:

RESPONSIBILITIES:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Experience:

Minimum 1 year.

SHIFT:

MORNING

Job Expired
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Job Summary
Job PostedDec 01, 2021
Job SectorPrivate
Job CategoryCustomer Service
Job TypeFull time
Job LevelExecutive
Job CompanyPlentys.pk
Job LocationKarachi
Job Experince1 year
Job SalaryPKR 30,000-40,000 / Month
Job QualificationBachelor
No of Openings3 openings
Job DaedlineDecember 31, 2021
Job Expired

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