Customer Support Specialist Required – International

  • Karachi
  • Customer Service
  • Full time

Job Summary

Job Posted Feb 15, 2021
Job Sector Private
Job Category Customer Service
Job Type Full time
Job Level Executive
Job Company FACON
Job Location Karachi
Job Experince 1 year
Job Salary PKR 30,000-40,000 / Month
Job Qualification Intermediate
No of Openings 1 opening
Job Daedline March 31, 2021
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    Salary PKR 30,000-40,000 / Month
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    Shift Morning
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    No. of Openings 1 opening
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    Job Level : Executive
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    Job Experience : 1 year
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    Job Qualifications Intermediate

Job Description

  • Handle inbound/outbound chats/emails from customers.
  • Respond to customers professionally to provide technical support or obtain details of complaints.
  • Bring feedback from customers and prospects to make our services better.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.
  • Excellent communication and negotiation skills.
  • Prioritizing, time management and organizational skills.
  • Strong persuasive skills to international clients.
  • Must possess tendency to retain pressure.
  • Establish, develop and maintain positive business and customer relationships.
  • Highly organized and possess excellent verbal and written communication skills.
  • Professional,motivated and energetic with strong work ethics and a positive attitude.
  • Must possess the ability to retain clients.
  • 2+ years prior experience in a customer facing role.
  • (sales/support/Customer Relationship) preferred UK based.

Interested candidates may apply now...

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