Job Description

• Handle inbound/outbound chats/emails from customers.
• Respond to customers professionally to provide technical support or obtain details of complaints.
• Bring feedback from customers and prospects to make our services better.
• Follow up to ensure that appropriate actions were taken on customers’ requests.
• Excellent communication and negotiation skills.
• Prioritizing, time management and organizational skills.
• Strong persuasive skills to international clients.
• Must possess tendency to retain pressure.
• Establish, develop and maintain positive business and customer relationships.
• Highly organized and possess excellent verbal and written communication skills.
• Professional,motivated and energetic with strong work ethics and a positive attitude.
• Must possess the ability to retain clients.
• 2+ years prior experience in a customer facing role.
• (sales/support/Customer Relationship) preferred UK based.

Interested candidates may apply now…