Fresh students required for customer service

  • Rawalpindi
  • Customer Service
  • Full time

Job Summary

Job Posted Jan 19, 2023
Job Sector Private
Job Category Customer Service
Job Type Full time
Job Level Junior
Job Company Office Work
Job Location Rawalpindi
Job Experince Fresh
Job Salary PKR 30,000-40,000 / Month
Job Qualification Intermediate
No of Openings 08 openings
Job Daedline January 30, 2023
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    Salary PKR 30,000-40,000 / Month
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    Shift Morning
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    No. of Openings 08 openings
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    Job Level : Junior
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    Job Experience : Fresh
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    Job Qualifications Intermediate

Job Description

Customer Service Representative Job Description

Learn about the key requirements, duties, responsibilities, and skills that should be in a customer service representative job description.

Customer Service Representative Job Description

Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.

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Customer Service Representative Job Description Template

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

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