Guest Relationship Officer (GRO) Female

  • Rawalpindi
  • Food Service
  • Full time

Job Summary

Job Posted Nov 22, 2023
Job Sector Private
Job Category Food Service
Job Type Full time
Job Level Senior
Job Company Milano Continental & Grill
Job Location Rawalpindi
Job Experince 2 year
Job Salary PKR 20,000-30,000 / Month
Job Qualification Bachelor
No of Openings 1 opening
Job Daedline December 22, 2023
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    Salary PKR 20,000-30,000 / Month
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    Shift Evening
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    No. of Openings 1 opening
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    Job Level : Senior
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    Job Experience : 2 year
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    Job Qualifications Bachelor

Job Description

We are seeking a dynamic and professional Guest Relationship Officer (GRO) to join our team. As a GRO, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your primary role will be to interact with guests, address their inquiries, and ensure their needs are met during their stay.


Key Responsibilities:

- Greet guests with a warm and friendly demeanor, making them feel welcome and valued.

- Provide information and assistance to guests.

- Handle guest complaints and resolve issues promptly and effectively, ensuring guest satisfaction.

- Maintain a professional appearance and demeanor at all times.

- Actively engage with guests, anticipate their needs, and offer personalized recommendations to enhance their experience.

- Collaborate with various departments to ensure seamless guest service.


Qualifications:

- Candidate with a presentable and professional appearance.

- Excellent communication skills.

- Strong interpersonal skills and the ability to build positive relationships with guests.

- Proactive and able to work in a fast-paced environment.

- Detail-oriented and capable of multitasking effectively.

- Previous experience in hospitality or customer service roles is an advantage.


If you are a hardworking, smart, and talkative individual passionate about delivering exceptional guest experiences, we invite you to apply for the position of Guest Relationship Officer (GRO). Join our team and be a part of creating unforgettable moments for our valued guests.


Please note that we value diversity and encourage applications from all qualified individuals.

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