Job Description

End user connections have increasingly moved to online channels. So, it’s no speculated live chat support is one of the fastest-growing business segments for contact centers and business outsourcing providers universal. With growing digitalization transversely all sectors, this expansion is only predicted to pick up and yet outgrow phone, email support and Live Chat Support. Live chat can facilitate your support team to make available a rapid, friendly, and convenient knowledge that suits today’s on-demand customers. That said, to make the most out of this medium, you’ll need top-notch Live Chat Agents who possess the right skills and attitude to address the demands of the role.     Flexsource International (International Call Centre)  Invites the Applications of Experienced or Fresh  Live Chat Agents (Facebook) for Telecom Spectrum (USA) for Evening and Night Shifts to provide professional and friendly service through our email and live-chat channels in order to increase our Sales and Maintain High rate of Lead Generation. Candidates applying for this vacancy should have a passion for helping others and be able to stay calm under pressure with the following Skills:  

• Prioritizing
• Memorizing and Recall
• Multitasking
• Emotional Intelligence and Control
• Software Navigation
• Adaptability
• Learning Agility
• Selling and Negotiation
• Strong Convincing  power
• Customer support experience in a fast-paced environment
• MUST BE Fluent in English Language
• Candidates Must Have at-least 5 years of Live Chat Support (Facebook)
• Must have USA Contacts and Connection and Followers (Facebook)