Job Description

• Order booking through WhatsApp + Facebook Chat with our valued customers.
• Chat with multiple customers on Facebook and WhatsApp to guide them about product information and selection.
• Share different product pictures with the customer as per their demand. Answer all their queries. Make conversation with them.
• Handle multiple customer’s queries and complaints on WhatsApp, Facebook and other social media channels.
• Placement of orders on portal.
• Forward customer orders to the dispatch team
• Give them information about payment and delivery.
• Be courteous and detail oriented in giving all product options to customers

Requirements:

• Excellent English written and verbal communication
• Strong in using mobile phone and desktop computer
• Good typing speed on mobile phone and computer
• Strong decision-making and problem solving skills

  Interested candidates may apply now...