Live Chat Support Jobs

  • Customer Service
  • Full time
  • 3 weeks ago
  • Karachi

Job Information

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    Salary PKR 20,000-30,000 / Month
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    Shift Morning
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    No. of Openings 1 opening
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    Job Level : Officer
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    Job Experience : 1 year
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    Job Qualifications Intermediate

Job Description

  • Order booking through WhatsApp + Facebook Chat with our valued customers.
  • Chat with multiple customers on Facebook and WhatsApp to guide them about product information and selection.
  • Share different product pictures with the customer as per their demand. Answer all their queries. Make conversation with them.
  • Handle multiple customer’s queries and complaints on WhatsApp, Facebook and other social media channels.
  • Placement of orders on portal.
  • Forward customer orders to the dispatch team
  • Give them information about payment and delivery.
  • Be courteous and detail oriented in giving all product options to customers

Requirements:

  • Excellent English written and verbal communication
  • Strong in using mobile phone and desktop computer
  • Good typing speed on mobile phone and computer
  • Strong decision-making and problem solving skills

Interested candidates may apply now…

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