Job Description

Coordinate installation, uninstallation and GPS reviews with customer and internal technician. Daily update of Ticket sent by clients and complete request. GPS performance monitoring and analysis. Attention and control of Alarms Management of client portfolio. Job Requirements Closes daily operation, with a focus on 100% of the orders being fulfilled. Makes decisions related to the activation of the contingency plan in case of systems failure, coordinating both teams to comply with the processes. Experience in customer service. Positive attitude