Job Description

OutBond TeleSales Team Lead
·    Recruiting and training Telesales Representatives 
·    Assisting in the development of effective sales strategies 
·    Implementing and monitoring the performance of sales strategies.
·    Analyzing the performance of the telesales team members 
·    Preparing and setting monthly and weekly sales targets 
·    Building and maintaining long-term customer relations 
·    Preparing and presenting detailed and accurate sales reports 
·    Addressing any customer queries and complaints 
·    Maintaining an updated record of all important customer information in the database 
·    Assisting in developing sales scripts 
·    Recording sales calls and meetings details for future reference 
·    Keeping a track of KPIs 
·    Taking up any urgent requests or queries in a timely manner

Requirements 
Bachelor’s degree in Marketing, Business Management, or a related field 
At least 2 years of work experience as a Telesales Representative, Telemarketing Executive , or a similar role in the Sales department 
Must have software house background
Familiarity with the latest industry trends and developments 
Excellent communication, presentation, and negotiation skills 
Good time management and organizational skills 
Strong leadership skills 
Ability to multitask and handle stressful situations 
Highly motivated and detail-oriented individual 
Ability to work under pressure 
Proficiency in Microsoft Office 
Ability to work independently and collaboratively 
Ability to offer excellent customer service

Share your resumes at : careers@digiwebs.net , hr@digiwebs.net