QA Executive

  • Customer Service
  • Full time
  • 2 years ago
  • Islamabad

Job Information

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    Salary PKR 30,000-40,000 / Month
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    Shift Morning
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    No. of Openings 3 openings
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    Job Level : Executive
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    Job Experience : 2 year
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    Job Qualifications Bachelor

Job Description

Evaluate calls as per the standards and timelines defined by the Lead QA and respective client.

Arrange quality control secession for individuals and teams.

Coordinate with respective team leader and agent, in-case of any quality related issue or query.

Develop, conduct and evaluate monthly quality quiz.

Represent quality department in daily team huddles, to communicate quality related issues and challenges.

Provide feedback on quality scores and analysis to respective team leaders on weekly basis.

Evaluate backed SR’s as per the instructions and timelines defined by Lead QA.

Conduct spot checks for effective quality control.

Job Expired
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Job Summary
Job PostedAug 11, 2020
Job SectorPrivate
Job CategoryCustomer Service
Job TypeFull time
Job LevelExecutive
Job CompanyImmentia
Job LocationIslamabad
Job Experince2 year
Job SalaryPKR 30,000-40,000 / Month
Job QualificationBachelor
No of Openings3 openings
Job DaedlineSeptember 10, 2020
Job Expired

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