Required Skills:
-Advance Expertise in All flavors of Linux
– Kubernetes Certified
– In Depth knowledge of DevOps process
– Hands on expertise in Ansible and BASH
– Expertise in Prometheus, Kibana, Grafana and ELK
– In Depth knowledge of Docker and Container, Docker Swarm and MAAS.
– Kubernetes monitoring stack expert
– Kubernetes Application deployment process
– Database cluster, preferably MariaDb and Cassandra
– Experience with SQL queries and any relational database systems
– Knowledge of Java, C#, PHP, Python, Ruby or similar programming languages.
– Proven ability to write clear, concise documentation ADDITIONAL QUALIFICATIONS:
– Experience with cloud technologies such as CloudStack, VMware, AWS etc.
– Communication, customer service, troubleshooting, problem-solving, and analytical skills; extensive knowledge of products being supported.
– Experience with cloud technologies such as CloudStack, VMware, AWS etc.
– Written and verbal skills; excellent phone manner.
– Firm grasp of how the web works, networking, and software products.
– Maintain good and smooth communication with customers through different channels like web, email, and phone
– Prioritizing and managing the work-flow
– Troubleshooting, diagnosing and resolving the issue
– Maintaining procedural documents and reports
– Ability to learn and work on changing technologies
– Respond to customer’s calls, emails and act accordingly regarding issues
– Strong communication skills both written and verbal to interact confidently with clients
– Great analytical and problem-solving skills help in resolving the issue faster
– Strong troubleshooting, diagnosing skills to resolve technical issues
– Strong customer focus and technical knowledge of the company products or services.
– Experience on Nagios, Pacemaker, Mysql Cluster, WSO2, JSNode, Tomcat, Apache, Jenkins, DRBD, Navicate, Soap UI Usage, XenServer, PHP, Hazelcast, Active MQ, Sonar Qube, Jboss-fuse will be a plus.
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