Team Lead CSR

  • BPO
  • Full time
  • 2 months ago
  • Karachi

Job Information

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    Salary PKR 30,000-40,000 / Month
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    Shift Round
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    No. of Openings 10 openings
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    Job Level : Executive
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    Job Experience : 3 year
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    Job Qualifications Bachelor

Job Description

Responsibilities

  • Deliver a class apart customer experience as measured by performance objectives and in accordance with the core values of our client
  • Assist customers with their items purchased through the e-commerce website
  • Convey interest in each customer through their words with courtesy, attention, and a friendly and caring image
  • Providing alternatives to products/items, which are not available on the e-commerce website
  • Follow standard processes and procedures when it comes to providing the resolution
  • Staying up to date with the latest updates on system information, process changes, and future updates
  • Must be able to overcome objections and handle customer pushbacks.


Other competencies we are looking for:

  • Critical Thinking
  • Time Management
  • Specialist Focus
  • Organizing
  • Priority Setting
  • Problem Solving
  • Professional Composure


Job Expired
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Job Summary
Job PostedJun 08, 2022
Job SectorPrivate
Job CategoryBPO
Job TypeFull time
Job LevelExecutive
Job CompanyRecruit best
Job LocationKarachi
Job Experince3 year
Job SalaryPKR 30,000-40,000 / Month
Job QualificationBachelor
No of Openings10 openings
Job DaedlineJuly 8, 2022
Job Expired

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