Job Description

• Team managers oversee the activities of employees under their charge. Their services can be valuable to any industry in which a team structure exists. For instance, a team manager at a call center may monitor a certain number of customer service representatives to see that they are handling queries in ways that positively reflect on the employer. Responsibilities:
• Supports team manager and performs management duties when manager is absent or out of office.
• Manages inventories and stock, including keeping detailed records of inventory use and sales, and advising management on ordering where necessary.
• Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks.

• Proven work experience as a team leader or supervisor.
• In-depth knowledge of performance metrics.
• Excellent communication and leadership skills.
• Organizational and time-management skills.
• Decision-making skills.