Tech Support Executive

  • Karachi
  • Customer Service
  • Full time

Job Summary

Job Posted Apr 22, 2022
Job Sector Private
Job Category Customer Service
Job Type Full time
Job Level Executive
Job Company Epaging Pvt Ltd
Job Location Karachi
Job Experince 2 year
Job Salary PKR 50,000-75,000 / Month
Job Qualification Bachelor
No of Openings 6 openings
Job Daedline May 22, 2022
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    Salary PKR 50,000-75,000 / Month
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    Shift Night
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    No. of Openings 6 openings
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    Job Level : Executive
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    Job Experience : 2 year
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    Job Qualifications Bachelor

Job Description

  • Troubleshooting and diagnostic the Machine.
  • Configure internet & Wi-Fi with dynamic as well as static.
  • Set system slow speed.
  • Registry or Windows registry.
  • I/O configures.
  • All software configures and installed with register key.
  • Microsoft configures and installed with register.
  • Microtik handle.
  • Installation firewalls like Proxy Server Firewalls, Packet Filters
  • Create a shared folder on Remote and system to system.
  • Installation of all antivirus with register key. Like (bit defender. Norton. McAfee. Panda. Bull Guard).
  • Routing and IP configure.
  • Installation all types of VPN like Express VPN, Nord VPN, Surfs hark.
  • Server handling and window server installation
  • Remote handling. And configure.
  • All windows installations

Requirements:

  • BS degree in Information Technology, Computer Science or equivalent.(BS/CS, BS/IT, MCS/BCS)
  • 2 years of experience in enterprise technical support, IT support, or as a technical engineer
  • In-depth knowledge of the product that the technician is supporting
  • Strong problem-solving skills.
  • Minimum 2 years experience in any international call center.
  • Excellent client-dealing skills.
  • Excellent English / Good communication skills will be preferred.
  • Our clients are based in the US.
  • Comprehensive Product/Sales oriented training will be provided by Industry Experts.

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