- Proven experience as Telesales representative or other sales / customer services role.
- Ability to learn about products.
- Excellence communication and interpersonal skills.
- Cool tempered and able to handle rejection.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
- Contact potential or existing customers to inform them about the product.
- Answer questions about the product or the company.
- Ask customers to understand the requirements and close sales.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the company's reputation.
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